Active Incident

Updated a few seconds ago

Webex International CallingPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Network Services

Systems

Telephones


August 15, 2025 11:38AM EDT
[Identified] There is currently an issue preventing users who have been transitioned to Webex calling from placing international calls. Technicians are aware and working to restore this feature.

Authentication, Accounts and Passwords

Change Password Page

Operational

DUO 2FA

Operational

LDAP

Operational

WMU Login (Single Sign-On)

Operational

Administrative and Enterprise Systems

Banner Admin Pages

Operational

Banner Self Service

Operational

Banner Workflow

Operational

Bronco Insights (Cognos)

Operational

CMS & Web Hosting

Operational

COLT

Operational

DegreeWorks

Operational

Elearning

Operational

goWMU

Operational

Perceptive Content (ImageNow)

Operational

Kronos (timekeeping)

Operational

Mediasite

Operational

ODS/EDW

Operational

OIT Systems Supported Windows Servers

Operational

Peoplesoft

Operational

People Search

Operational

Qualtrics

Operational

Salesforce (Enrollment Management)

Operational

Salesforce (University Advancement)

Operational

Salesforce (University CRM)

Operational

Touchnet

Operational

Communication & Collaboration Services

Adobe Creative Cloud

Operational

Google Workspace

Operational

Webex

Operational

W-Exchange/Microsoft 365

Operational

Network Services

GoVPN (govpn.wmich.edu)

Operational

Other

Operational

Pinnacle

Operational

Telephones

Partial Service Disruption

Wired Network

Operational

Wireless Network

Operational

WAPPS (Web Applications)

Enterprise Email and Group Manager

Operational

Identity Lookup

Operational

User Info

Operational

WMU People Search

Operational

History (Last 7 days)

On Sunday, Aug. 10, enterprise systems will be unavailable from 4:45 a.m.-1 p.m. for patchingPlanned Maintenance

Description

Find the general schedule and status here: WMU Enterprise Systems - Outage Plans, Status, URLs https://oitcwsp.cc.wmich.edu/dokuwiki/doku.php?id=all_systems:systems_outages_and_notices:system_availability_details:main_announcements:current#mid_tier_and_database_systems_quarterly_maintenance_banner_and_peoplesoft_related_systems_8_10_2025 Access the link on campus or via VPN. Direct questions to the Help Desk at (269) 387-4357.


Components

Administrative and Enterprise Systems


Systems

Banner Admin Pages, Banner Self Service, Banner Workflow, Bronco Insights (Cognos), DegreeWorks, Kronos (timekeeping), ODS/EDW, Peoplesoft


Schedule

August 10, 2025 4:45AM - August 10, 2025 1:00PM EDT


August 10, 2025 1:00PM EDT
[Update] Scheduled maintenance is complete.

August 10, 2025 4:45AM EDT
[Update] Scheduled maintenance is starting.