Active Incident

Updated a few seconds ago

Incident Status

Informational

Components

Network Services

Systems

GoVPN (govpn.wmich.edu)



May 22, 2024 10:33AM EDT
[Monitoring] There is a known issue with users on version 6.23 being unable to connect to goVPN via Global Protect. Please see https://go.wmich.edu/s/article/GoVPN-Virtual-Private-Network for more information.

Authentication, Accounts and Passwords

Change Password Page

Operational

DUO 2FA

Operational

LDAP

Operational

WMU Login (Single Sign-On)

Operational

Administrative and Enterprise Systems

Banner Admin Pages

Operational

Banner Self Service

Operational

Banner Workflow

Operational

CMS & Web Hosting

Operational

COLT

Operational

Cognos

Operational

DegreeWorks

Operational

Elearning

Operational

goWMU

Operational

ImageNow

Operational

Kronos (timekeeping)

Operational

Mediasite

Operational

ODS/EDW

Operational

OIT Systems Supported Windows Servers

Operational

Peoplesoft

Operational

People Search

Operational

Qualtrics

Operational

Salesforce (Enrollment Management)

Operational

Salesforce (University Advancement)

Operational

Salesforce (University CRM)

Operational

Touchnet

Operational

Communication & Collaboration Services

Adobe Creative Cloud

Operational

Google Workspace

Operational

Webex

Operational

W-Exchange/Microsoft 365

Operational

Network Services

GoVPN (govpn.wmich.edu)

Informational

Other

Operational

Pinnacle

Operational

Ivanti Secure VPN (vpn.wmich.edu)

Operational

Telephones

Operational

Wired Network

Operational

Wireless Network

Operational

Scheduled Maintenance

Schedule

May 26, 2024 12:01AM - 12:00PM EDT

Components

Administrative and Enterprise Systems

Systems

OIT Systems Supported Windows Servers

Description

Monthly security updates will be deployed on servers from 12:01 a.m. to noon on Sunday, May 26. This may affect Windows and Mac machines that utilize services on these servers. If you experience problems accessing your services, you may need to reboot your machine. Direct questions to the Help Desk at (269) 387-4357.

Schedule

May 29, 2024 5:00PM - 5:30PM EDT

Components

Administrative and Enterprise Systems

Systems

ImageNow

Description

ImageNow WMU's imaging system will be unavailable due to maintenance on Wednesday, May 2, from 5-5:30 p.m. Direct questions to the Help Desk at (269) 387-4357.

History (Last 7 days)

Peoplesoft DisruptionService Disruption

Incident Status

Service Disruption


Components

Administrative and Enterprise Systems


Systems

Peoplesoft




May 22, 2024 12:32PM EDT
[Resolved] The PeopleSoft disruption has been resolved. Both systems should be accessible again.

May 22, 2024 11:51AM EDT
[Investigating] There is currently an issue affecting Peoplesoft HR and Financials. Technicians are aware and working to restore service.

Incident Status

Operational


Components

Authentication, Accounts and Passwords


Systems

WMU Login (Single Sign-On)




May 20, 2024 10:47AM EDT
[Resolved] On May 20, 2024, from 10:25 AM to 10:30 AM, our Central Authentication Service (CAS) and Wapps experienced a brief outage. During this time, WMU sign-on services were unavailable.