Active Incident

Updated a few seconds ago

Be aware of email-based phishing scams hitting campusInformational

Incident Status

Informational

Components

Communication & Collaboration Services

Systems

W-Exchange/Microsoft 365


February 12, 2026 10:02AM EST
MONITORING

Please be aware that Western Michigan University is currently being targeted by a phishing campaign which may result in you receiving a fraudulent message. Phishing is the fraudulent practice of sending emails to make individuals reveal personal information. These messages may appear to come from a legitimate source and will vary in content (not limited to the following): An enticing job offer, promising reimbursement for purchases or asking for financial and other personal information. A link to digitally sign an unexpected document which will prompt for your credentials. A link to “reactivate” your account which will prompt for credentials. Messages may also come from unknown sources (not limited to the following): Threatening to expose fictitious online behavior. Falsely identifying that someone has your password. Requesting payment to keep quiet about false accusations. These messages are not legitimate. Taking any action on messages of this nature may put your Western Michigan University account, as well as your personal and financial information at risk. Visit https://go.wmich.edu/s/article/Recent-Phishing to see recent examples of phishing messages.

Authentication, Accounts and Passwords

Change Password Page

Operational

DUO 2FA

Operational

LDAP

Operational

WMU Login (Single Sign-On)

Operational

Administrative and Enterprise Systems

Banner Admin Pages

Operational

Banner Self Service

Operational

Banner Workflow

Operational

Bronco Insights (Cognos)

Operational

CMS & Web Hosting

Operational

COLT

Operational

DegreeWorks

Operational

Elearning

Operational

goWMU

Operational

Perceptive Content (ImageNow)

Operational

Kronos (timekeeping)

Operational

Mediasite

Operational

ODS/EDW

Operational

OIT Systems Supported Windows Servers

Operational

Peoplesoft

Operational

People Search

Operational

Qualtrics

Operational

Salesforce (Enrollment Management)

Operational

Salesforce (University Advancement)

Operational

Salesforce (University CRM)

Operational

Touchnet

Operational

Communication & Collaboration Services

Adobe Creative Cloud

Operational

Google Workspace

Operational

Webex

Operational

W-Exchange/Microsoft 365

Informational

Network Services

GoVPN (govpn.wmich.edu)

Operational

Other

Operational

Pinnacle

Operational

Telephones

Operational

Wired Network

Operational

Wireless Network

Operational

WAPPS (Web Applications)

Enterprise Email and Group Manager

Operational

Identity Lookup

Operational

User Info

Operational

WMU People Search

Operational

History (Last 7 days)

On Sunday, Feb. 15, Banner systems, including Degreeworks and Touchnet Payment Gateway, will be unavailable from 6:30-10:30 a.m. for maintenancePlanned Maintenance

Description

Find the general schedule and status here: WMU Enterprise Systems - Outage Plans, Status, URLs https://oitcwsp.cc.wmich.edu/dokuwiki/doku.php?id=all_systems:systems_outages_and_notices:system_availability_details:main_announcements:current#mid_tier_and_database_systems_quarterly_maintenance_primarily_banner_public_facing_2_15_2026 Access the link on campus or via VPN. Direct questions to the Help Desk at (269) 387-4357.


Components

Administrative and Enterprise Systems


Systems

Banner Admin Pages, Banner Self Service, Banner Workflow, DegreeWorks, ODS/EDW, Touchnet


Schedule

February 15, 2026 6:30AM - February 15, 2026 10:30AM EST


February 15, 2026 10:30AM EST
UPDATE

Scheduled maintenance is complete.

February 15, 2026 6:30AM EST
UPDATE

Scheduled maintenance is starting.