Active Incident

Updated a few seconds ago

Incident Status

Informational

Components

Network Services

Systems

GoVPN (govpn.wmich.edu)



May 22, 2024 10:33AM EDT
[Monitoring] There is a known issue with users on version 6.23 being unable to connect to goVPN via Global Protect. Please see https://go.wmich.edu/s/article/GoVPN-Virtual-Private-Network for more information.

Authentication, Accounts and Passwords

Change Password Page

Operational

DUO 2FA

Operational

LDAP

Operational

WMU Login (Single Sign-On)

Operational

Administrative and Enterprise Systems

Banner Admin Pages

Operational

Banner Self Service

Operational

Banner Workflow

Operational

CMS & Web Hosting

Operational

COLT

Operational

Cognos

Operational

DegreeWorks

Operational

Elearning

Operational

goWMU

Operational

Perceptive Content (ImageNow)

Operational

Kronos (timekeeping)

Operational

Mediasite

Operational

ODS/EDW

Operational

OIT Systems Supported Windows Servers

Operational

Peoplesoft

Operational

People Search

Operational

Qualtrics

Operational

Salesforce (Enrollment Management)

Operational

Salesforce (University Advancement)

Operational

Salesforce (University CRM)

Operational

Touchnet

Operational

Communication & Collaboration Services

Adobe Creative Cloud

Operational

Google Workspace

Operational

Webex

Operational

W-Exchange/Microsoft 365

Operational

Network Services

GoVPN (govpn.wmich.edu)

Informational

Other

Operational

Pinnacle

Operational

Ivanti Secure VPN (vpn.wmich.edu)

Operational

Telephones

Operational

Wired Network

Operational

Wireless Network

Operational

Scheduled Maintenance

Schedule

September 20, 2024 3:00AM - 7:00AM EDT

Components

Administrative and Enterprise Systems

Systems

Touchnet

Description

Due to maintenance online payments will be unavailable from 3 to 7 a.m. on Friday morning, Sept. 20. Direct questions to the Help Desk at (269) 387-4357.

History (Last 7 days)

Webex Chat DisruptionPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Communication & Collaboration Services


Systems

Webex




September 19, 2024 12:18PM EDT
[Resolved] The issue regarding WebEx chats has been resolved and should now be working as intended. If you are experiencing any further issues, please reach out to the OIT Help Desk at (269) 387-4357.

September 18, 2024 2:17PM EDT
[Identified] Cisco has confirmed there is a backend issue affecting chat in Webex Meetings. Technicians are working on the issue.