Active Incident

Updated a few seconds ago

Network Service Disruption - Battle Creek CampusPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Network Services

Systems

Wireless Network


May 7, 2026 3:52PM EDT
INVESTIGATING

There is currently an issue affecting wireless network access at the Battle Creek Campus. Technicians are aware and working to restore service.

Authentication, Accounts and Passwords

Change Password Page

Operational

DUO 2FA

Operational

LDAP

Operational

WMU Login (Single Sign-On)

Operational

Administrative and Enterprise Systems

Banner Admin Pages

Operational

Banner Self Service

Operational

Banner Workflow

Operational

Bronco Insights (Cognos)

Operational

CMS & Web Hosting

Operational

COLT

Operational

DegreeWorks

Operational

Elearning

Operational

goWMU

Operational

Perceptive Content (ImageNow)

Operational

Kronos (timekeeping)

Operational

Mediasite

Operational

ODS/EDW

Operational

OIT Systems Supported Windows Servers

Operational

Other

Operational

Peoplesoft

Operational

People Search

Operational

Qualtrics

Operational

Salesforce (Enrollment Management)

Operational

Salesforce (University Advancement)

Operational

Salesforce (University CRM)

Operational

Touchnet

Operational

Communication & Collaboration Services

Adobe Creative Cloud

Operational

Google Workspace

Operational

Webex

Operational

W-Exchange/Microsoft 365

Operational

Network Services

GoVPN (govpn.wmich.edu)

Operational

Other

Operational

Pinnacle

Operational

Telephones

Operational

Wired Network

Operational

Wireless Network

Partial Service Disruption

WAPPS (Web Applications)

Enterprise Email and Group Manager

Operational

Identity Lookup

Operational

User Info

Operational

WMU People Search

Operational

External Services

Duo

Google Cloud

MS Office365

Salesforce

WebEx

History (Last 7 days)

Microsoft 365 Partial DisruptionPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Communication & Collaboration Services


Systems

W-Exchange/Microsoft 365



May 7, 2026 11:35AM EDT
RESOLVED

The disruption has been resolved. Affected users should be able to access W-Exchange and related services again. If you're still experiencing issues please contact the Help Desk.

May 7, 2026 11:11AM EDT
IDENTIFIED

There is a disruption affecting a specific subset of users' Microsoft 365(W-Exchange). These users are unable to access their email and other Microsoft Products. Our administrators are aware and working to resolve this.
Microsoft 365 DisruptionService Disruption

Incident Status

Service Disruption


Components

Communication & Collaboration Services


Systems

W-Exchange/Microsoft 365



May 5, 2026 8:37AM EDT
RESOLVED

Microsoft has reported that all issues have been resolved

April 28, 2026 8:14AM EDT
MONITORING

Issues with Microsoft 365/W-Exchange services have been mostly restored. Microsoft is still resolving issues that may impact certain functionality with Outlook and Teams. We will provide an update when Microsoft reports that the issues have been resolved.

April 27, 2026 1:15PM EDT
MONITORING

Going directly to the web apps is still currently functional. Specific apps can be accessed by their direct link: outlook.office.com teams.office.com word.office.com excel.office.com powerpoint.office.com

April 27, 2026 1:10PM EDT
MONITORING

Microsoft is reporting a service disruption with M365. This affects WMU services like wexchange.wmich.edu and other web-based Microsoft Products used at WMU. We will continue to monitor Microsoft's status page. https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect