Active Incident

Updated a few seconds ago

Microsoft 365 DisruptionPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Communication & Collaboration Services

Systems

W-Exchange/Microsoft 365


April 28, 2026 8:14AM EDT
MONITORING

Issues with Microsoft 365/W-Exchange services have been mostly restored. Microsoft is still resolving issues that may impact certain functionality with Outlook and Teams. We will provide an update when Microsoft reports that the issues have been resolved.

April 27, 2026 1:15PM EDT
MONITORING

Going directly to the web apps is still currently functional. Specific apps can be accessed by their direct link: outlook.office.com teams.office.com word.office.com excel.office.com powerpoint.office.com

April 27, 2026 1:10PM EDT
MONITORING

Microsoft is reporting a service disruption with M365. This affects WMU services like wexchange.wmich.edu and other web-based Microsoft Products used at WMU. We will continue to monitor Microsoft's status page. https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect

Authentication, Accounts and Passwords

Change Password Page

Operational

DUO 2FA

Operational

LDAP

Operational

WMU Login (Single Sign-On)

Operational

Administrative and Enterprise Systems

Banner Admin Pages

Operational

Banner Self Service

Operational

Banner Workflow

Operational

Bronco Insights (Cognos)

Operational

CMS & Web Hosting

Operational

COLT

Operational

DegreeWorks

Operational

Elearning

Operational

goWMU

Operational

Perceptive Content (ImageNow)

Operational

Kronos (timekeeping)

Operational

Mediasite

Operational

ODS/EDW

Operational

OIT Systems Supported Windows Servers

Operational

Other

Operational

Peoplesoft

Operational

People Search

Operational

Qualtrics

Operational

Salesforce (Enrollment Management)

Operational

Salesforce (University Advancement)

Operational

Salesforce (University CRM)

Operational

Touchnet

Operational

Communication & Collaboration Services

Adobe Creative Cloud

Operational

Google Workspace

Operational

Webex

Operational

W-Exchange/Microsoft 365

Partial Service Disruption

Network Services

GoVPN (govpn.wmich.edu)

Operational

Other

Operational

Pinnacle

Operational

Telephones

Operational

Wired Network

Operational

Wireless Network

Operational

WAPPS (Web Applications)

Enterprise Email and Group Manager

Operational

Identity Lookup

Operational

User Info

Operational

WMU People Search

Operational

External Services

Duo

Google Cloud

MS Office365

Salesforce

WebEx

History (Last 7 days)

WMU JobsPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Administrative and Enterprise Systems


Systems

Other



April 28, 2026 3:37PM EDT
RESOLVED

The disruption affecting the WMU Jobs site has been resolved.

April 27, 2026 4:40PM EDT
INVESTIGATING

There is currently a disruption affecting the WMU Jobs site. HR is working with their vendor to resolve the issue.
Monthly security updates installed April 26Planned Maintenance

Description

Monthly security updates will be deployed on servers from 12:01 a.m. to noon on Sunday, April 26. This may affect Windows and Mac machines that utilize services on these servers. If you experience problems accessing your services, you may need to reboot your machine. Direct questions to the Help Desk at (269) 387-4357.


Components

Administrative and Enterprise Systems


Systems

OIT Systems Supported Windows Servers


Schedule

April 26, 2026 12:01AM - April 26, 2026 12:00PM EDT


April 26, 2026 12:00PM EDT
UPDATE

Scheduled maintenance is complete.

April 26, 2026 12:01AM EDT
UPDATE

Scheduled maintenance is starting.
Online payments unavailable Friday morning, April 24Planned Maintenance

Description

Due to maintenance online payments will be unavailable from 3 to 7 a.m. on Friday morning, April 24. Direct questions to the Help Desk at (269) 387-4357.


Components

Administrative and Enterprise Systems


Systems

Touchnet


Schedule

April 24, 2026 3:00AM - April 24, 2026 7:00AM EDT


April 24, 2026 7:00AM EDT
UPDATE

Scheduled maintenance is complete.

April 24, 2026 3:00AM EDT
UPDATE

Scheduled maintenance is starting.