All Systems Operational

Updated a few seconds ago

Authentication, Accounts and Passwords

Change Password Page

Operational

DUO 2FA

Operational

LDAP

Operational

WMU Login (Single Sign-On)

Operational

Administrative and Enterprise Systems

Banner Admin Pages

Operational

Banner Self Service

Operational

Banner Workflow

Operational

Bronco Insights (Cognos)

Operational

CMS & Web Hosting

Operational

COLT

Operational

DegreeWorks

Operational

Elearning

Operational

goWMU

Operational

Perceptive Content (ImageNow)

Operational

Kronos (timekeeping)

Operational

Mediasite

Operational

ODS/EDW

Operational

OIT Systems Supported Windows Servers

Operational

Other

Operational

Peoplesoft

Operational

People Search

Operational

Qualtrics

Operational

Salesforce (Enrollment Management)

Operational

Salesforce (University Advancement)

Operational

Salesforce (University CRM)

Operational

Touchnet

Operational

Communication & Collaboration Services

Adobe Creative Cloud

Operational

Google Workspace

Operational

Webex

Operational

W-Exchange/Microsoft 365

Operational

Network Services

GoVPN (govpn.wmich.edu)

Operational

Other

Operational

Pinnacle

Operational

Telephones

Operational

Wired Network

Operational

Wireless Network

Operational

WAPPS (Web Applications)

Enterprise Email and Group Manager

Operational

Identity Lookup

Operational

User Info

Operational

WMU People Search

Operational

External Services

Duo

Google Cloud

MS Office365

Salesforce

WebEx

History (Last 7 days)

Battle Creek Campus: Network Service Disruption Partial Service Disruption

Incident Status

Partial Service Disruption


Components

Network Services


Systems

Wired Network, Wireless Network



June 1, 2026 2:51PM EDT
RESOLVED

The Issues affecting the network on the Battle Creek Campus have been resolved by the ISP.

June 1, 2026 11:37AM EDT
MONITORING

T-Mobile which provides network service to the Battlecreek Campus, is reporting issues with its service. WMU's networks in the area may experience degraded service as a result.
Papercut DisruptionService Disruption

Incident Status

Service Disruption


Components

Administrative and Enterprise Systems


Systems

Other



June 1, 2026 11:35AM EDT
RESOLVED

This disruption has been resolved.

June 1, 2026 9:42AM EDT
MONITORING

The papercut service has been restored, and related services should be functioning again. We are monitoring the situation for any anomalies.

June 1, 2026 9:25AM EDT
INVESTIGATING

There is currently a service disruption affecting the WMU Papercut server. As a result, some lab printing services may be unavailable until the issue is resolved.
Banner and PeopleSoft related systems will be unavailable for upgrades, May 31Planned Maintenance

Description

On Sunday, May 31, Banner and PeopleSoft related systems will be unavailable from 4 a.m. to 1 p.m. for upgrades. Find the general schedule and status here: https://oitcwsp.cc.wmich.edu/dokuwiki/doku.php?id=all_systems:systems_outages_and_notices:system_availability_details:main_announcements:current#mid_tier_and_database_systems_quarterly_maintenance_banner_and_peoplesoft_related_systems_5_31_2026 Access the link on campus or via VPN. Direct questions to the Help Desk at (269) 387-4357.


Components

Administrative and Enterprise Systems


Systems

Banner Admin Pages, Banner Self Service, Banner Workflow, Bronco Insights (Cognos), DegreeWorks, Kronos (timekeeping), Peoplesoft


Schedule

May 31, 2026 4:00AM - May 31, 2026 1:00PM EDT


May 31, 2026 1:00PM EDT
UPDATE

Scheduled maintenance is complete.

May 31, 2026 4:00AM EDT
UPDATE

Scheduled maintenance is starting.
Monthly security updates installed May 31Planned Maintenance

Description

Monthly security updates will be deployed on servers from 12:01 a.m. to noon on Sunday, May 31. This may affect Windows and Mac machines that utilize services on these servers. If you experience problems accessing your services, you may need to reboot your machine. Direct questions to the Help Desk at (269) 387-4357.


Components

Administrative and Enterprise Systems


Systems

OIT Systems Supported Windows Servers


Schedule

May 31, 2026 12:01AM - May 31, 2026 12:00PM EDT


May 31, 2026 12:00PM EDT
UPDATE

Scheduled maintenance is complete.

May 31, 2026 12:01AM EDT
UPDATE

Scheduled maintenance is starting.
Bronco Insights (Cognos) will be unavailable for updates, May 30Planned Maintenance

Description

On Saturday, May 30, from 6 a.m. to 6 p.m., Bronco Insights (Cognos) will be unavailable for system updates. Find the general schedule and status here: https://oitcwsp.cc.wmich.edu/dokuwiki/doku.php?id=all_systems:systems_outages_and_notices:system_availability_details:prod_bronco_insights:current#bronco_insights_cognos_upgrade_to_1211_5_30_2026 Access the link on campus or via VPN. Direct questions to the Help Desk at (269) 387-4357.


Components

Administrative and Enterprise Systems


Systems

Bronco Insights (Cognos)


Schedule

May 30, 2026 6:00AM - May 30, 2026 6:00PM EDT


May 30, 2026 6:00PM EDT
UPDATE

Scheduled maintenance is complete.

May 30, 2026 6:00AM EDT
UPDATE

Scheduled maintenance is starting.