Active Incident

Updated a few seconds ago

Network disruptionPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Network Services

Systems

Other



February 29, 2024 6:06PM EST
[Identified] Our network provider Merit is reporting issues reaching certain sites. This service disruption is sporadic and our network team is aware of the issue.

Authentication, Accounts and Passwords

Change Password Page

Operational

DUO 2FA

Operational

LDAP

Operational

WMU Login (Single Sign-On)

Operational

Administrative and Enterprise Systems

Banner Admin Pages

Operational

Banner Self Service

Operational

Banner Workflow

Operational

CMS & Web Hosting

Operational

COLT

Operational

Cognos

Operational

COVID-19 Badge

Operational

DegreeWorks

Operational

Elearning

Operational

goWMU

Operational

ImageNow

Operational

Kronos (timekeeping)

Operational

Mediasite

Operational

ODS/EDW

Operational

OIT Systems Supported Windows Servers

Operational

Peoplesoft

Operational

People Search

Operational

Qualtrics

Operational

Salesforce (Enrollment Management)

Operational

Salesforce (University Advancement)

Operational

Salesforce (University CRM)

Operational

Touchnet

Operational

Communication & Collaboration Services

Adobe Creative Cloud

Operational

Google Workspace

Operational

Webex

Operational

W-Exchange/Microsoft 365

Operational

Network Services

GoVPN (govpn.wmich.edu)

Operational

Other

Partial Service Disruption

Pinnacle

Operational

Ivanti Secure VPN (vpn.wmich.edu)

Operational

Telephones

Operational

Wired Network

Operational

Wireless Network

Operational

History (Last 7 days)

Zhang Legacy Collection Network OutagePartial Service Disruption

Incident Status

Partial Service Disruption


Components

Network Services


Systems

Wired Network, Wireless Network




February 27, 2024 9:50AM EST
[Resolved] Power has been restored to the building and services are back up.

February 27, 2024 8:12AM EST
[Investigating] There is a possible network outage at the Zhang Legacy Collection building on East Campus. Technicians have been dispatched

Description

Monthly security updates will be deployed on servers from 12:01 a.m. to noon on Sunday, Feb. 25. This may affect Windows and Mac machines that utilize services on these servers. If you experience problems accessing your services, you may need to reboot your machine. Direct questions to the Help Desk at (269) 387-4357.


Components

Administrative and Enterprise Systems


Systems

OIT Systems Supported Windows Servers


Schedule

February 25, 2024 12:01AM - February 25, 2024 12:00PM EST



February 25, 2024 12:00PM EST
[Update] Scheduled maintenance is complete.

February 25, 2024 12:01AM EST
[Update] Scheduled maintenance is starting.