Active Incident

Updated a few seconds ago

Be aware of email-based phishing scams hitting campusInformational

Incident Status

Informational

Components

Communication & Collaboration Services

Systems

W-Exchange/Microsoft 365


February 12, 2026 10:02AM EST
MONITORING

Please be aware that Western Michigan University is currently being targeted by a phishing campaign which may result in you receiving a fraudulent message. Phishing is the fraudulent practice of sending emails to make individuals reveal personal information. These messages may appear to come from a legitimate source and will vary in content (not limited to the following): An enticing job offer, promising reimbursement for purchases or asking for financial and other personal information. A link to digitally sign an unexpected document which will prompt for your credentials. A link to “reactivate” your account which will prompt for credentials. Messages may also come from unknown sources (not limited to the following): Threatening to expose fictitious online behavior. Falsely identifying that someone has your password. Requesting payment to keep quiet about false accusations. These messages are not legitimate. Taking any action on messages of this nature may put your Western Michigan University account, as well as your personal and financial information at risk. Visit https://go.wmich.edu/s/article/Recent-Phishing to see recent examples of phishing messages.

Authentication, Accounts and Passwords

Change Password Page

Operational

DUO 2FA

Operational

LDAP

Operational

WMU Login (Single Sign-On)

Operational

Administrative and Enterprise Systems

Banner Admin Pages

Operational

Banner Self Service

Operational

Banner Workflow

Operational

Bronco Insights (Cognos)

Operational

CMS & Web Hosting

Operational

COLT

Operational

DegreeWorks

Operational

Elearning

Operational

goWMU

Operational

Perceptive Content (ImageNow)

Operational

Kronos (timekeeping)

Operational

Mediasite

Operational

ODS/EDW

Operational

OIT Systems Supported Windows Servers

Operational

Peoplesoft

Operational

People Search

Operational

Qualtrics

Operational

Salesforce (Enrollment Management)

Operational

Salesforce (University Advancement)

Operational

Salesforce (University CRM)

Operational

Touchnet

Operational

Communication & Collaboration Services

Adobe Creative Cloud

Operational

Google Workspace

Operational

Webex

Operational

W-Exchange/Microsoft 365

Operational

Network Services

GoVPN (govpn.wmich.edu)

Operational

Other

Operational

Pinnacle

Operational

Telephones

Operational

Wired Network

Operational

Wireless Network

Operational

WAPPS (Web Applications)

Enterprise Email and Group Manager

Operational

Identity Lookup

Operational

User Info

Operational

WMU People Search

Operational

History (Last 7 days)

Monthly security updates installed Feb. 22Planned Maintenance

Description

Monthly security updates will be deployed on servers from 12:01 a.m. to noon on Sunday, Feb. 22. This may affect Windows and Mac machines that utilize services on these servers. If you experience problems accessing your services, you may need to reboot your machine. Direct questions to the Help Desk at (269) 387-4357.


Components

Administrative and Enterprise Systems


Systems

OIT Systems Supported Windows Servers


Schedule

February 22, 2026 12:01AM - February 22, 2026 12:00PM EST


February 22, 2026 12:00PM EST
UPDATE

Scheduled maintenance is complete.

February 22, 2026 12:01AM EST
UPDATE

Scheduled maintenance is starting.
PeopleSoft administrative and related applications will be down for maintenance on Saturday, Feb.21Planned Maintenance

Description

The following applications will be down for maintenance on Saturday, Feb. 21, from 2 a.m. to 9 p.m. PeopleSoft HR PeopleSoft FS Employee self-service Travel authorization GLOW Direct questions to the Help Desk at (269) 387-4357.


Components

Administrative and Enterprise Systems


Systems

Peoplesoft


Schedule

February 21, 2026 2:00AM - February 21, 2026 9:00PM EST


February 21, 2026 9:00PM EST
UPDATE

Scheduled maintenance is complete.

February 21, 2026 2:00AM EST
UPDATE

Scheduled maintenance is starting.
Lawson Ice Arena Wireless DisruptionService Disruption

Incident Status

Service Disruption


Components

Network Services


Systems

Wireless Network



February 20, 2026 12:18PM EST
RESOLVED

Service has been restored to Lawson Ice Arena.

February 20, 2026 11:43AM EST
INVESTIGATING

There are several access points at Lawson Ice Arena that are down. Technicians are aware and working to restore service as soon as possible.
Business Technology Park Wireless DisruptionPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Network Services


Systems

Wireless Network



February 20, 2026 11:40AM EST
RESOLVED

Wireless Service at the Business Technology and Research Park has been restored. If you're still experiencing issues please contact the Help Desk.

February 20, 2026 11:12AM EST
INVESTIGATING

There is currently a disruption effecting wireless network service at buildings in the Business Technology and Research Park, including Floyd Hall. Technicians are aware and working to restore service as soon as possible.
Online payments unavailable Friday morning, Feb. 20Planned Maintenance

Description

Due to maintenance online payments will be unavailable from 3 to 7 a.m. on Friday morning, Feb. 20. Direct questions to the Help Desk at (269) 387-4357.


Components

Administrative and Enterprise Systems


Systems

Touchnet


Schedule

February 20, 2026 3:00AM - February 20, 2026 7:00AM EST


February 20, 2026 7:00AM EST
UPDATE

Scheduled maintenance is complete.

February 20, 2026 3:00AM EST
UPDATE

Scheduled maintenance is starting.