Active Incident

Updated a few seconds ago

W-Exchange (Microsoft 365) IssuesPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Communication & Collaboration Services

Systems

W-Exchange/Microsoft 365


September 8, 2026 11:17AM EDT
MONITORING

Some users may be experiencing errors or slow response times in Outlook, Teams, OneDrive, and other Microsoft W-Exchange (Microsoft 365) web applications. Information Technology staff are investigating the issues and will provide an update when they are resolved. Direct links to M365 Apps may bypass this issue: https://m365.cloud.microsoft/apps

Authentication, Accounts and Passwords

Change Password Page

Operational

DUO 2FA

Operational

LDAP

Operational

WMU Login (Single Sign-On)

Operational

Administrative and Enterprise Systems

Banner Admin Pages

Operational

Banner Self Service

Operational

Banner Workflow

Operational

Bronco Insights (Cognos)

Operational

CMS & Web Hosting

Operational

COLT

Operational

DegreeWorks

Operational

Elearning

Operational

goWMU

Operational

Perceptive Content (ImageNow)

Operational

Kronos (timekeeping)

Operational

Mediasite

Operational

ODS/EDW

Operational

OIT Systems Supported Windows Servers

Operational

Other

Operational

Peoplesoft

Operational

People Search

Operational

Qualtrics

Operational

Remote Labs

Operational

Salesforce (Enrollment Management)

Operational

Salesforce (University Advancement)

Operational

Salesforce (University CRM)

Operational

Student Printing (PaperCut)

Operational

Touchnet

Operational

Communication & Collaboration Services

Adobe Creative Cloud

Operational

Google Workspace

Operational

Webex

Operational

W-Exchange/Microsoft 365

Partial Service Disruption

Network Services

GoVPN (govpn.wmich.edu)

Operational

Other

Operational

Pinnacle

Operational

Telephones

Operational

Wired Network

Operational

Wireless Network

Operational

WAPPS (Web Applications)

Enterprise Email and Group Manager

Operational

Identity Lookup

Operational

User Info

Operational

WMU People Search

Operational

External Services

Duo

Google Cloud

MS Office365

Salesforce

WebEx

History (Last 7 days)

Microsoft 365/W-Exchange Degraded ServicePartial Service Disruption

Incident Status

Partial Service Disruption


Components

Communication & Collaboration Services


Systems

W-Exchange/Microsoft 365



September 4, 2026 9:08AM EDT
RESOLVED

Microsoft has cleared there issue affecting the Office 365 web apps.

September 1, 2026 3:29PM EDT
MONITORING

Microsoft is reporting degraded service with the Office 365 web apps and other services. This could result in issues such as emails failing to send from the Outlook web app and more. Full details can be found here: https://status.cloud.microsoft/m365/
Partial Network Service Disruption WMU SecureService Disruption

Incident Status

Service Disruption


Components

Network Services


Systems

Wireless Network



September 4, 2026 9:08AM EDT
RESOLVED

Issues connecting to WMU Secure have been resolved.

September 2, 2026 12:21PM EDT
INVESTIGATING

Some users are experiencing issues connecting to WMU Secure. In the meantime, we recommend using WMU Open. Technicians are aware and working to restore service.
Student printing unavailable today, 6-6:30 p.m.Planned Maintenance

Description

Student printing in labs and at print release stations will be unavailable, Tuesday, Sept. 1, from 6-6:30 p.m. for maintenance. Direct questions to the Help Desk at (269) 387-4357.


Components

Administrative and Enterprise Systems


Systems

Student Printing (PaperCut)


Schedule

September 1, 2026 6:00PM - September 1, 2026 6:30PM EDT


September 1, 2026 6:30PM EDT
UPDATE

Scheduled maintenance is complete.

September 1, 2026 6:00PM EDT
UPDATE

Scheduled maintenance is starting.