All Systems Operational

Updated a few seconds ago

Authentication, Accounts and Passwords

Change Password Page

Operational

DUO 2FA

Operational

LDAP

Operational

WMU Login (Single Sign-On)

Operational

Administrative and Enterprise Systems

Banner Admin Pages

Operational

Banner Self Service

Operational

Banner Workflow

Operational

Bronco Insights (Cognos)

Operational

CMS & Web Hosting

Operational

COLT

Operational

DegreeWorks

Operational

Elearning

Operational

goWMU

Operational

Perceptive Content (ImageNow)

Operational

Kronos (timekeeping)

Operational

Minitab (statistical software)

Operational

Mediasite

Operational

ODS/EDW

Operational

OIT Systems Supported Windows Servers

Operational

Other

Operational

Peoplesoft

Operational

People Search

Operational

Qualtrics

Operational

Remote Labs

Operational

Salesforce (Enrollment Management)

Operational

Salesforce (University Advancement)

Operational

Salesforce (University CRM)

Operational

Student Printing (PaperCut)

Operational

Touchnet

Operational

Communication & Collaboration Services

Adobe Creative Cloud

Operational

Google Workspace

Operational

Webex

Operational

W-Exchange/Microsoft 365

Operational

Network Services

GoVPN (govpn.wmich.edu)

Operational

Other

Operational

Pinnacle

Operational

Telephones

Operational

Wired Network

Operational

Wireless Network

Operational

WAPPS (Web Applications)

Enterprise Email and Group Manager

Operational

Identity Lookup

Operational

User Info

Operational

WMU People Search

Operational

History (Last 7 days)

Salesforce - Performance DegradationPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Administrative and Enterprise Systems


Systems

Salesforce (Enrollment Management), Salesforce (University Advancement), Salesforce (University CRM)



November 10, 2026 11:59AM EST
RESOLVED

Salesforce has confirmed this issue has now bee resolved.

November 10, 2026 11:43AM EST
MONITORING

Update from Salesforce: We're continuing to restore normal performance for the impacted instances. Page load times remain slow, though early indicators show performance stabilizing slightly. We're moving data between parts of our caching system to spread the load more evenly, and this work is still in progress. We haven't yet confirmed full recovery. We'll provide an update in 30 minutes, or sooner if we have more information.

November 10, 2026 11:21AM EST
MONITORING

Salesforce is reporting a service degradation that is affecting the University CRM. Other instances or services that use Salesforce may also be affected.
Online payments unavailable Monday evening, Nov. 9Planned Maintenance

Description

Online payments will be temporarily unavailable due to scheduled maintenance from 10 to 11 p.m. on Monday, Nov. 9. If you have questions or need assistance, contact the Help Desk at (269) 387-4357.


Components

Administrative and Enterprise Systems


Systems

Touchnet


Schedule

November 9, 2026 10:00PM - November 9, 2026 11:00PM EST


November 9, 2026 11:00PM EST
UPDATE

Scheduled maintenance is complete.

November 9, 2026 10:00PM EST
UPDATE

Scheduled maintenance is starting.
Network Service Disruption - CEASPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Network Services


Systems

Wired Network, Wireless Network



November 6, 2026 9:19AM EST
RESOLVED

Service has been restored.

November 5, 2026 4:32PM EST
MONITORING

The issue has been identified and wireless is coming back in most of the building.

November 5, 2026 1:22PM EST
INVESTIGATING

There is a network service disruption affecting, at a minimum, Floyd Hall. Technicians are aware and investigating the issue .
Online payments unavailable Thursday evening, Nov. 5Planned Maintenance

Description

Online payments will be temporarily unavailable due to scheduled maintenance from 10 to 10:30 p.m. on Thursday, Nov. 5. If you have questions or need assistance, contact the Help Desk at (269) 387-4357.


Components

Administrative and Enterprise Systems


Systems

Touchnet


Schedule

November 5, 2026 10:00PM - November 5, 2026 10:30PM EST


November 5, 2026 10:30PM EST
UPDATE

Scheduled maintenance is complete.

November 5, 2026 10:00PM EST
UPDATE

Scheduled maintenance is starting.